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Education

Admissions Enquiry Assistant

Answers prospects instantly and captures qualified leads.

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What it does

Engages prospective students and parents on your website and WhatsApp: answers questions on courses, fees, and deadlines, and passes qualified leads to your admissions CRM.

How it works

  1. 1A prospect asks about a programme on the website or WhatsApp.
  2. 2The agent answers from your prospectus, fee structure, and deadlines.
  3. 3It asks a few qualifying questions and captures contact details.
  4. 4The lead and conversation summary are pushed to your CRM; a counsellor call can be booked.

Capabilities

  • Answer course, fee, eligibility, and deadline questions
  • Qualify leads and capture contact details
  • Book campus visits and counselling calls
  • Push leads and conversation summaries to the CRM

Example scenarios

  • A parent asks about eligibility and scholarship options at 11 pm and gets an answer immediately.
  • Campus visit slots are booked directly into the counsellor's calendar.
  • Admissions team sees a ranked list of warm leads each morning.

Connects with

  • Website chat / WhatsApp
  • CRM or ERP
  • Calendar

Data it works with

  • Programme details
  • Fee structure
  • Admission calendar

Expected outcomes

  • Higher enquiry-to-application conversion
  • No missed after-hours leads

Safeguards

  • Does not promise admission or scholarships; routes such questions to counsellors.
  • Collects contact details only with the prospect's consent.

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